BikeApprels logo
Help | Order Tracking| cart Cart
Search
Home >> Customer Service >> Guarantee
   
Satisfaction Gurantee!
We invite you to be the final judge of our products and are dedicated to making sure you have the best possible shopping experience with us. Our promise to you:

We stand behind the quality of our products. If you are not TOTALLY SATISFIED with any stock item you buy from us, simply return your purchase to us within 30 days of its shipping date for an exchange or refund. Refunds are only applicable to the original paid merchandise price - original shipping fees are non-refundable. Please include a copy of the original receipt or packing slip for your refund.


What is your 110% price guarantee?

Should you find a lower priced item elsewhere, bikeapprels.com will gladly refund you 110% of the difference between the lower price and our price up to 10 days after your purchase.

Restrictions:
1- The item must be the same exact color, style, size and brand as your Bikeapparls.com purchase.
2- Sorry, we will not price match from any auction/Marketplace sites.
3- The item must be in stock on competitor's site.
4- Price differences will be calculated on the final price of your purchase, excluding shipping and tax.
5- We'll even refund the difference if we lower the price at bikeapparels.com within 10 days of your purchase.

  • Order the item that you want from bikeapparels.com. Contact us with your bikeapparls.com order confirmation number and where we can find the lower price (i.e. URL of a competitor site, or the phone number of a store). We will then verify the price and process your price adjustment.
  • Credits are issued bi-weekly after your card is charged for the full amount.*

*If your payment method is PayPal®, your PayPal® account will be credited.
Products are subject to price change and availability. Not responsible for typographical or system errors.

 
Back to Top

..............................................................................................................................


Your data security guarantee?

We understand you may be concerned about entering personal or credit card information over the Internet. To ensure that your privacy and the information you enter is not abused t his Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and

All of the credit card information sent to Borderart travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.


Below are the symbols for a secure server. They will appear in the bottom left-hand corner of the screen when you type in your credit card details in the checkout area of the shopping basket.

Internet Explorer Symbol
Netscape Symbol
FireFox Symbol

We also take several steps to protect your personal information in our facilities.
1- Access to your personal information is restricted.
2- Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
3- Finally, we rely on third-party service providers for the physical security of some of our computer hardware.
We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

 
Back to Top

..............................................................................................................................


Off-line data security?

All of your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

If you have any questions about the security at bikeapparels.com, please contact us at cs@bikeapparels.com.


 
Back to Top

..............................................................................................................................


Disclaimers and limitations?

Our Website is continually updated with new products and collections. We strive to ensure the accuracy of pricing, product information, and availability. Despite our best efforts, errors may occur. We reserve the right to revoke any stated offer, correct any errors and we apologize in advance for any inconvenience.



 
Back to Top

..............................................................................................................................


Defective Merchandise Gurantee?

All of our items are guaranteed against defects in materials and workmanship. We do not guarantee against wear unless specifically included for an item as part of the manufacture's promotion.

Check out your new item before first use for a brief time to discover any fit concerns or defects.



 
Back to Top